As I type this blog, the clock on my computer says it is 12:23 in the afternoon. This means I have about 40 minutes to go, before the EDD will call me. Oh, wait…. since they can call anytime between 1:00 and 3:00 … I could be waiting around for quite a bit longer than 40 minutes or so. I am anxious, and depressed, and just want this all to be over and done with.
I did not sleep well, which does not surprise me. Although I cannot remember clear details from the nightmares I had, I am certain of one thing. All of them had something to do with the world crashing down around me, and me desperately trying to take control of things, and make them right again, while being woefully unprepared and unqualified to do so. I woke up feeling stressed out. I feel like nothing I do will matter, because the EDD is going to whatever the hell it wants to do, regardless of it is right, or moral, or just. It feels like the world is about to end.
The thing I hate the most about being on Unemployment Insurance is that I have no control over my financial life anymore. Will I continue to get benefit checks? How much will they be? Will these checks arrive on time, or will the EDD decide to hold them back, again? All of this is pretty much up to the whim of whatever minion at the EDD that happens to come across paperwork that has my name on it. It doesn’t matter if I do everything they ask, and do it all correctly. Being honest is not guarantee that I will ever see the benefits I am due.
It is now 12:35, and I am listening to podcasts, and writing, and trying not to go crazy while I wait for doom to find me, via telephone call. Shawn is making lunch, cooking burgers and veggies on the grill, and it smells great. Unfortunately, I have been extremely anxious for too many hours in a row (even while sleeping), and the result could be that I will become sick shortly after I eat. I resent that the EDD feels it has the right to ruin for me what could have been a perfectly lovely day.
Now it is 12:47. I have been distracting myself by working on a bit more ofnthe current freelance writing assignment I have been given. What is normally a pleasant and rather easy task has become difficult. I am distracted by thoughts about what I will be asked by the EDD today, and I find myself constantly checking the time.
It’s 12:51, and Shawn tells me that the food is done. Will I be able to eat, or am I too anxious? The EDD might very well call, and interrupt what would otherwise have been a nice meal.
The clock now says it is 1:41 in the afternoon. I managed to eat, and the food was good. Shawn and I talked about the EDD. We came to the conclusion that I am going to be asked a bunch of questions over the phone today, which the worker will plug into the computer. It is the computer that will decide if I am worthy of receiving the benefits that I have earned, not the worker. Computers, after all, are incapable of experiencing things like compassion, and they have no concept of fairness. Shawn summed it up quite well: the worker is basically the closest thing the EDD can get to a worker drone robot, and they are only using people to make the phone calls because their computers are incapable of doing that themselves. Someday, if the EDD ever manages to upgrade it’s computers from the ones they have now, the ones still using floppy disks, we are certain it will fire all the human workers.
We watch an episode of Deadliest Catch while we eat. If you ever think your life is hard, watch these guys pull crab out of the Bering Sea in the middle of winter. This provides some perspective.
It is now 1:45, and the EDD has not called me yet. When I had my first godforsaken telephone interview, the man from the EDD couldn’t be bothered to call me within the assigned time frame that the EDD selected. No, he made me wait from 1:00 to 3:00, and then called me after that. I believe they do this to emphasis that we, the people who need the assistance of Unemployment Insurance benefits, are not important, and that our time has no value.
Too anxious to be able to focus enough to work on my writing assignments, I resort to playing Farmville, while I continue to wait.
The phone rings at 1:58. I grab it, and answer it without looking at who is calling. The voice on the other end of the phone sounds very pleasant, and friendly, and I know right then and there that this could not possibly a minion of the EDD. It is someone from Shawn’s work, and I hand the phone to him. So much for that.
At 2:00, the EDD has wasted one entire hour of the two they demanded I set aside for them to call me. A neighbor is doing yard work that involves some kind of cutting device, and I can smell cut grass and tree parts floating through my window. Looks like I will be talking to the EDD while experiencing allergy symptoms today. Joy. I am now playing Cafe World on facebook, and trying not to sneeze. I never want to have to work flipping burgers ever again, and I don’t enjoy the prospect of bussing tables for tips. Somehow, though, the game version of that sad reality is fun, and entertaining.
2:07 Still no call from the EDD. I have started sneezing. I am afraid to take my allergy medication until after I am all done dealing with the EDD today. No need to make things harder by having a fuzzy head full of antihistamines.
2:30 Nope, they haven’t bothered to call yet. The EDD has now wasted an hour and a half of the two hour time span that they demanded I set aside for them. One would think that if it was important enough for them to send me a threatening letter informing me about all the bad things that would happen to me if I was not available to take their call…. they would, I don’t know…. actually call me. Oh, wait.. that would be logical, and it would make sense. We all know that’s now how things work at the EDD.
2:46 I am now back to being irate. It’s their fault. All the had to do was either not assign me a third telephone interview, or, call me when they said they were going to. I resent having to wait around for them to call me.
2:50 The phone rings. Finally! This minion of the EDD introduces himself as Michael. After making sure he is, in fact, speaking with the right person, he asks “Did you get the letter informing you of the telephone interview?”
“Yes,” I answer, “I have been waiting for you to call”.
Michael asks where I used to be employed. “I am CURRENTLY EMPLOYED at (name of the company I write for). Nice of him to start out this phone call already implying that I am sitting at home, not working, waiting for the handout from the EDD.
Michael wants to know about the company I am doing freelance writing for. He says “It says here that when we contacted them, they said you were doing some kind of contract work for them. Is that correct?”
“Yes,” I respond, through clenched teeth, “I am doing freelance writing for them, and I have stated this before.”
“Ok, that’s fine… then we need the name of your last employer.”
I start to give them the name of the school district I worked for, and then stop. “Wait, do you mean the place I lost my job from that caused me to be on Unemployment Insurance, or the job before (The company I do freelance for)?”
Michael wants the job I had before this one. That would be the answering service I worked at for about a month, the same one Shawn works for. Michael wants the name of that company, and their address. Funny, all that information is on the forms I sent to the EDD when I was reporting the money I made from that job. Somehow… they just don’t have that information. I end up spelling out the name of the street, because Michael wasn’t spelling it correctly, and I have to give him the zip code twice.
“What is the reason you are no longer working there?” he asks.
“I didn’t make it through the training.” I inform him. “The training is really difficult, and not everyone makes it through.”
Before Michael gets off the phone, he tells me that they will be sending me my benefits for May, and he lists off the dates of the two payments that they have been holding back. I ask him when those should arrive to me, and get a vague answer.
In short, the EDD elected to harass the company I am currently doing freelance writing for, in an effort to make them pay for my benefits. When this company declined to do so, because I am a contractor, the EDD decided to harass me. Next, they are going to harass the company I spent about a month working for, before it became obvious that I could not make it through the training.
2:58 The phone rings again. The caller ID had the letters EDD in it. Why on earth are they calling me back?
It’s Michael, again. Now, he wants to know my last date of work for that company. “Hold on,” I tell Michael, “I will try and find out.” Let him be the one waiting, for a change! Shawn and I scramble around to try and figure out when my last day was. We discover it was most likely December 24, 2009. I tell this to Michael.
Sometime later today, Michael, or some other minion, is going to call a company that I spent about a month working for….. about half a year ago, if I worked there. He will ask someone who may not even remember me why I didn’t make it through the training. The harassment continues.
I won’t believe Michael’s words until I have the missing benefit checks in my hand. This had better be the end of the godforsaken telephone interviews!